IS MY PURCHASE SECURE?
When you Purchase ANY Item on our Website (CostumeHunters.com, BuyOurCostumes.com, or our eBay Store), your purchase is Secure. Look for the "https" when you CheckOut.
WHEN IS PAYMENT FOR MY ITEM(s) DUE?
For eBay Auction Purchases, you have 7 calendar days after auction has ended to pay for your item. Arrangements must be made with us if you need more time. For all other Online Purchases, your payment is due when you are about to complete your purchase. In order to accommodate all of our customers, we do not hold items, all sales are on a "first-com, first-served" basis.
WHAT ARE THE ACCEPTED METHODS OF PAYMENT?
We accept Credit Cards, Money Orders, Cashier's Checks, and Paypal.
When paying by Paypal, your item will be shipped to your address listed on your Paypal account. We require ALL International sales be paid in US Funds by Credit Card or Paypal.
HOW LONG WILL IT TAKE FOR MY CREDIT CARD PURCHASE TO GO THROUGH?
Normally Credit Card purchases go through Right Away. If you are concerned that it did not go through correctly, please check your Online Credit Card statement, or if you do not have access to your Credit Card Online, you can always contact us by eMail or phone.
WHAT ABOUT MY PAYPAL PAYMENT?
Paypal payments are immediate UNLESS you have just opened an account with Paypal, which may take a few business days for your account to be active. Also, eChecks through Paypal are NOT immediate.
HOW LONG WILL IT TAKE AN e-CHECK TO CLEAR?
It normally takes 3-5 days for an e-check to clear, although it also can take up to 2 weeks to clear our account.
IS THERE SALES TAX ON MY PURCHASE?
Since most of our Online business is Out Of State, SPooKY HaLLoW takes care of all the Sales Taxes!
WHAT ABOUT LOCAL TAXES OR DUTIES FOR INTERNATIONAL ORDERS?
We are NOT responsible for the local taxes or duties in your country. The shipping fee you pay does NOT cover local taxes or duties that you may incur for delivery. Although, when we ship an item Internationally we will mark as a "GIFT"; and $5.00 to help you avoid paying excessive taxes or duties on delivery.