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Currency - All prices are in AUD

Currency - All prices are in AUD
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Costume Hunters

FAQs

PAYMENT INFO:

What are the accepted methods of payment?
We accept Visa and Mastercard through our securty shopping cart (powered by Authorize.net). We also accept Paypal payments, and Google Wallet payments.

For Paypal payments, you should send to: CostumeHunters@hotmail.com

 

 

SHIPPING INFO:


Where do you ship your items?
We ship WORLDWIDE. We also, happily ship to US Military addresses. 

What is the Method of Shipping?
ALL items are shipped using USPS (United States Post Office). We do NOT ship via UPS, DHL, FedEx or by any other means.

Packages shipped within the United States, will be sent PRIORITY MAIL, which is normally 2-3 days. While the Post Office does not guarantee delivery dates, we have had a 99.9% success rate of your package making it there within that time.

Packages OUTSIDE the United States will be sent Priority Mail International.

PLEASE NOTE: We no longer ship EXPRESS MAIL (overnight) due to Next Day and 2nd Day guarantees not getting there in time.

When will my item be shipped?
During Sep/Oct, we ship items out every day. You package is usually taken to the Post Office the day after payment is received. The rest of the year, we normally go to the Post Office on Tuesdays & Thursdays.

There are no postal services on the WEEKENDS or HOLIDAYS at our local Post Office.

POSTAL HOLIDAYS (no shipping available):

  • New Year's Day (January 1st)
  • MLK Day (around January 20th)
  • President's Day (around February 18th)
  • Memorial Day (last Monday in May)
  • Independence Day (July 4th)
  • Labor Day (first Monday in September)
  • Columbus Day (around October 13th)
  • Veteran's Day (November 11th)
  • Thanksgiving (4th Thursday in November)
  • Christmas (December 25th)

    How is my item shipped?
    ALL items are shipped through our Shipping Department Mail Room. Items are shipped Priority Mail via the United States Post Office. NO EXCEPTIONS.

    Our responsibility for uninsured items ends at the post office. We are not responsible for items lost or misplaced by the post office. In the very rare event that an item goes missing, we will gladly file a search request with the post office, as you should too, but we cannot replace items lost in the mail or stolen from your mailbox. If you would like insurance on your package, it is your responsibility to request and pay for insurance. Insurance rates are as follows: For Up to $50 insurance = $1.75, $50-$100 = $2.75, $100-$200 = $3.75 

    How much is shipping for my items(s)?
    For eBay purchases, please check the calculator on the "shipping" tab for shipping rates to your zip code or Country.

    For internet customers (www.CostumeHunters.com), if you live in the US, there is a Shipping Rate located before checkout, when you enter your correct zip code. For other Countries, please contact us for better shipping quotes.

    Accessory items are available for cheaper shipping when you Purchase a Costume from us at the same time. Accessories are usually not that heavy so the shipping on them will be $2 added to the costume shipping...unless otherwise noted in the description.

    All shipping quotes stated in the shipping calculator is the actual amount the Post Office charges, plus a small 75 cents for "handling". This amount helps us recoup money spent on shipping labels, envelopes, boxes, and printer ink. Also, we take everything to the Post Office ourselves (they do not pick up)...so part of the handling charge helps offset the gas we spend driving to the Post Office every day.

    Do you combine shipping?
    Combined Shipping Rates are displayed in your "Cart".

 

 

OTHER IMPORTANT INFO:


Do you have additional measurements for costumes?
We have thousands of costumes in stock. We happily list the size information provided by the manufacturer, but due to the volume of orders and emails, we are not able to provide additional measurements.